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WARNING: Restaurant Culture In Crisis brian duncan culture the restaurant coach

Interview Series: Brian Duncan of Down To Earth Wine Concepts

Here is another interview from The CONQUER Online Restaurant Summit with my friend Brian Duncan. Brian always has a unique understanding and view of the world. The topic for this talk was how Restaurant Culture is in Crisis.

Donald...

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The Combination to Real Restaurant Success

All business problems are people problems.

I want to share with you some of the challenges that I faced back in the 90s when I opened my first restaurant….

Up to that point I had been in the industry for 15 years. It’s hard to believe that I’m coming up on 42 years in the...

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The 11 Habits of Outstanding Restaurants branding culture guest journey hospitality operations

The restaurant world will never be the same after what we have been through over the past few years.

Things have changed rapidly for restaurants around the globe and many look to the USA for trends and insight into which direction the industry is headed.

I can tell you from working with over 2200...

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The Pandemic Isn’t Your Fault, But How You Ran Your Restaurant Before Is! coronavirus culture kpi's leadership mindset operations

The Coronavirus Pandemic is unlike anything we have ever experienced. Times like these bring out the best in some people and the worst in others. It has forced some to close for good and for others to rethink their reason for staying in this industry. Some have added take-out and delivery. Others...

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The 19 Deadly Mistakes Restaurants Make

Mistakes. We have all made them.

Most likely you’ll make quite a few more while running a restaurant. The thing you want to avoid is these 19 fatal mistakes that 80% of restaurants make each year which contributes to the low survival rate that restaurants experience.

Of all the restaurants...

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You Should Close Your Restaurant culture mindset your restaurant culture sucks

*The following is an excerpt from my new book: Your Restaurant Culture Sucks coming out in September 2021.

"You should close your restaurant."

I can’t believe the words just came out of my mouth. There was a very long silence on the other end of the Zoom call. Enough silence that you knew...

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How To Rewire Your Restaurant Brain For Total Success leadership mindset operations

Creating new habits and rewiring your brain is not easy. If it was, everyone would be living their life to the potential and not have any backslides. Real, life is not like that!

It takes constant and steady pressure to change yourself. That is why the concept of Kaizen is SO IMPORTANT to our new...

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Where Are Your Stuck? The 4 Stages of Restaurant Growth culture growth leadership mastermind

Knowing where you are is just the start.

I'VE BEEN WHERE YOU ARE...

Running a restaurant can be without a doubt, one of the most rewarding things you’ll ever experience in more ways than one. But it is also one of the hardest things you’ll ever do as well!

With a never-ending...

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Why Do So Many Restaurants STILL Suck? It’s Their Culture culture leadership operations

Go sit in your restaurant for an hour with your eyes closed and just listen. What do you hear?

Does it sound like the smooth cadence of a well-oiled machine or more like a clunky old car engine that backfires every minute?

When I am coaching a client, I love to sit in the dining room and just...

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The Perfect Recruiting Plan culture hiring leadership

If you’re like the majority of restaurants and bars in your market, you’ve been struggling to find staff.

Many operators are struggling to find any staff! Are they breathing? Can they form a coherent sentence? Yes? Hired!

The new hires stay for a few weeks but end up...

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Get Ready for the Post-COVID Economy Now! covid leadership mindset

The bad news: Here we are, waiting for the world to end.

I know I wrote a post a little while back saying that there would be a restaurant apocalypse in 2020. I did not see this curveball coming.

The good news: The world is not going to end! However, it is...

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How Fear Holds Your Restaurant Back leadership marketing mindset operations

Gather ‘round and allow me to tell you a tale. The names have been changed to protect those not so innocent. Let this tale be a precautionary lesson for you to not go down the same path lest you suffer the same fate as this restaurant did.

You’ve been warned—stop reading now if...

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