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Embrace The Suck Blog

The Perfect Recruiting Plan culture hiring leadership

If you’re like the majority of restaurants and bars in your market, you’ve been struggling to find staff.

Many operators are struggling to find any staff! Are they breathing? Can they form a coherent sentence? Yes? Hired!

The new hires stay for a few weeks but end up...

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Working IN Your Restaurant Doesn’t Work culture leadership mindset
Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! Coming out in late February 2021.
 

 
You’ve heard it said to you by every consultant out there...You need to work ON your restaurant and not IN your restaurant. Yet, here you are still...
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The Coronavirus Isn’t Your Fault, But How You Ran Your Restaurant Before Is! coronavirus culture kpi's leadership mindset operations

The Coronavirus Pandemic is unlike anything we have ever experienced. Times like these bring out the best in some people and the worst in others (a shout out to all the toilet paper hoarders out there). Now, it’s easy to blame your restaurant closing down due to the Coronavirus. Don’t...

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The One Thing All Restaurant Owners Want behavioral surveys culture leadership

Day in and day out you are dedicated to the grind. You breathe in stress and breathe out hospitality. You get knocked down one day and get back up the next. Welcome to the world of restaurants and bars. It can be a brutal lifestyle if (and it’s a very big if) you allow it to control you.

...

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Become a Better Leader By Being the Real You culture leadership mindset

Bruce Wayne has Batman. Clark Kent has Superman. Bruce Banner has The Hulk. Kobe Bryant has the Black Mamba. How about you? Do you have an alter ego you can channel to elevate your leadership to the elite level?

You should. 

To find it, we’re going to need to take a trip to your dark...

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How To Spot The People That Are Killing Your Culture culture leadership mindset

Have you ever seen a bucket full of crabs? 

The strange thing is that they don't put a lid on top to keep them from escaping. Why? The crabs keep each other from getting out.  As soon as one gets up above the rest, another crab will grab it and pull it back down into the...

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Toxic Cultures Suck! culture leadership

Your restaurant's culture is the life force of your brand. It creates energy. That energy transcends and influences your staff. That trickles down to encompass the guest experience. To those on the outside looking in, it can be either a beacon or a warning sign.

A toxic culture is a symptom of a...

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The Trouble with Creating Culture culture leadership

Look at any well landscaped garden and you will see careful planning, care, and maintenance. Those are the same elements you need to create a restaurant culture that surpasses the average.

Culture is that secret sauce that separates the good from the outstanding. Restaurants can have the same...

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Why You Need To Worry About Culture branding culture leadership operations

Culture. You've heard that word before. Contrary to what some believe it's not an urban myth. Culture is the lifeblood of your restaurant and bar. It's a beacon that sends a vibe to those that like the message your culture sends out. It's like your own personal bat signal for your brand. So yes,...

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Got Entitlement? Here Are 3 Warning Signs culture leadership

A year ago I had a challenge with a chef. He wasn’t open to new systems or following through on some projects he started. He basically just wanted to order high end ingredients and play with food. Didn’t care about food or labor costs because that would stifle his “creative...

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Is Your Culture a Monster Out of Control? culture operations

Whether you know it or not, your restaurant has a culture. Culture is one of those business elements that are created either by design or default. Culture can be like a subtle song playing in the background or it can be a booming cinematic soundtrack that blasts throughout your brand. It’s...

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