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Embrace The Suck Blog

The Formula for the Perfect Guest Experience operations service

If you were dropped off in the middle of the woods without a map and compass, your chance of making it back to civilization are pretty slim (especially if you have never been out in the wilderness). Having an accurate map and a way to know if you are going the right direction (the compass) are...

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Donald Burns

The Restaurant Coachā„¢

Donald is The Restaurant Coachā„¢, named to the list of Definitive Restaurant Experts and one of 23 Hospitality Experts to Follow on Twitter. He is the leading international trainer, speaker, author, and coach on how restaurant owners, operators, and culinary professionals go from just good to becoming outstanding.

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