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Get Ready for the Post-COVID Economy Now! covid leadership mindset

The bad news: Here we are, waiting for the world to end.

I know I wrote a post a little while back saying that there would be a restaurant apocalypse in 2020. I did not see this curveball coming.

The good news: The world is not going to end! However, it is...

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How Fear Holds Your Restaurant Back leadership marketing mindset operations

Gather ‘round and allow me to tell you a tale. The names have been changed to protect those not so innocent. Let this tale be a precautionary lesson for you to not go down the same path lest you suffer the same fate as this restaurant did.

You’ve been warned—stop reading now if...

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Working IN Your Restaurant Doesn’t Work culture leadership mindset
Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! Coming out in late February 2021.
 

 
You’ve heard it said to you by every consultant out there...You need to work ON your restaurant and not IN your restaurant. Yet, here you are still...
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What Job Are You Really Doing? leadership mastermind mindset operations
Here is the question: Are you doing “the” job or are you doing “your” job?
 
 
Many get drawn into working so hard that they forget what their real job and duties are. I have seen this especially with new restaurant openings where people are thrown in...
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Restaurant Success Is Closer Than You Think leadership mastermind mindset operations
 
In 1979, a DC-10 Passenger Jet flew from New Zealand to Antarctica on a sightseeing excursion on Air New Zealand flight 901. This 8-hour flight would provide passengers an experience of a lifetime: a chance to see the bottom of the world. 257 passengers and crew members took off at 8:20...
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Before You Reopen Your Restaurant...Think About Your Staff covid leadership mindset

We all want to get back to “normal,” whatever that means now.

Honestly, normal wasn’t very normal in the first place so, let’s look at this as a plot twist!

This time around is your opportunity to do things better than you did before. COVID-19 isn’t your fault, but...

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The Coronavirus Isn’t Your Fault, But How You Ran Your Restaurant Before Is! coronavirus culture kpi's leadership mindset operations

The Coronavirus Pandemic is unlike anything we have ever experienced. Times like these bring out the best in some people and the worst in others (a shout out to all the toilet paper hoarders out there). Now, it’s easy to blame your restaurant closing down due to the Coronavirus. Don’t...

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Being Obsessed is the Way! leadership mindset

“You’re obsessed!”

If someone said that to you right now, how would you feel?

Uneasy? Pissed? Shocked? Relatively pleased?

The word obsession gets a bad rap. Granted that obsession can be destructive if taken to extremes like anything. However, when it is focused like a laser...

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5 Delusions Managers Have About Leaders leadership mindset

So, what is your title? Are you a manager or a leader?

Before you jump on the “I’m a leader bandwagon”, we should have a talk. You might be suffering from Leadership Delusion. It’s fairly common in this industry. We have a lot of preconceived notions about what a leader...

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Using Science to Get a Better Restaurant leadership mentorship mindset operations peak performance

I have a friend who is a badass scientist (I mean a real badass).

What lights her up is when she is talking about her passion. If you listen to passionate people talk about what they love, it’s contagious and inspiring. Great conversations get that one pound piece of grey matter sitting on...

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Reignite the Fire Inside You leadership mindset
We have all had times when we question ourselves. Especially if you work in the restaurant industry. Some call it burnout. Some call it a sign to get out. Actually, it’s more like you have been disconnected with your driving force that sustains you. That force is still there,...
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Your Restaurant is NOT Special leadership mindset operations

Let me share with you what I know for a fact from working with restaurants around the globe. Business problems are people problems no matter where you are in the world! On a recent trip to Bogota, Colombia where I was speaking at a conference called Expo La Barra, I had the great opportunity to...

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