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5 Ways to Rescue Your Restaurant leadership operations

When you opened your restaurant you had big dreams and a plan. Then there was a change in the market and perhaps your plan went astray. It happens. Actually, it happens all the time. Many restaurant owners get stuck during those challenges. They lose their faith and become prey to self-doubt.

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4 Ways to Increase Restaurant Sales Without Upselling profitability sales training

The upsell.

How many restaurants have you been to where the server comes over and automatically starts into the canned sales script they are told to recite with the energy of a sloth? Enough already. Upselling is dead. That's right, today's customer is far too overstimulated with about a 1,000...

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5 Things That Are Really Killing Your Restaurant operations

There is a strange duality of restaurants. The restaurant industry can be extremely fulfilling and rewarding. There are times when you will be over-the-top and never question why you choose this path.

On the other hand, the restaurant industry can also be relentless and merciless. There are times...

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The 80/20 Restaurant operations peak performance

I've received quite a few emails from managers asking about the Pareto Principle, and the ways that it can be applied to their restaurant. I’ve touched on it before with regards to where profits come from on your menu, but I’ll give a quick refresher. Here we go….

THE PARETO...

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3 Things Holding Your Restaurant Back leadership operations

Great restaurants are rare. That’s not meant to be mean, just the truth. Many live alongside a road named Average. The thing to remember is the road of Average leads to a town called Mediocrity. Nothing ever happens there, because the residents are too complacent to change.

To get out of...

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Will the Real Leader PLEASE Stand Up leadership mindset peak performance

Manager.

Leader.

These are words thrown around our industry as if they are one and the same. Let's be clear that they are not. Actually not even close. One works on push and the other pull.

Don't misunderstand, there are times you need to push people to get things done, and for that being in the...

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Is Your Culture a Monster Out of Control? culture operations

Whether you know it or not, your restaurant has a culture. Culture is one of those business elements that are created either by design or default. Culture can be like a subtle song playing in the background or it can be a booming cinematic soundtrack that blasts throughout your brand. It’s...

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3 Reasons Why the Restaurant Business Just Isn't For You mindset operations

We have all had times when we question ourselves. Especially if you work in the restaurant industry. Some call it burnout. Some call it a sign to get out. Actually, it’s more like you have been disconnected from the driving force that sustains you. That force is still there, it’s just...

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6 Time Management Strategies for Restaurateurs That Actually Work time management

Imagine you look at your watch at 12 midnight. At that one moment in time, you have exactly 1440 minutes until you reach midnight again.

1440 minutes - that’s it. You can't borrow or buy more time.

Time is one of the most valuable resources we have. Yet most restaurant managers failed to...

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The Formula to Build a Better Restaurant Team teamwork

We hear it a lot that great restaurants are built with great teams. As more and more restaurants come into the market, it has become imperative to build a team that can help you reach your goals. Long-term success starts with having a solid plan for team acquisition and development.

Today,...

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Top 10 Reasons Restaurants Fail operations

42,000 new restaurants open every year.
By the third year in operation, 50% have close their doors.
81.4% was due to poor management.
Many of those could have been saved if they had just asked for help.

1. You Don’t Know How To Do Every Job In Your Restaurant

Handcuff Management is the Sure...

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The Slow Death of the Restaurant mindset operations

There is a storm coming whether you want to admit it or not. It's not going to be good for a lot of budding restaurateurs who think that the lure of fame and fortune await them in the restaurant business.

In 2016, for example, there were 620,807 restaurants across the country, down 1.6 percent...

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