Embrace The Suck Blog

Restaurant Success Is Closer Than You Think leadership mastermind mindset operations
 
In 1979, a DC-10 Passenger Jet flew from New Zealand to Antarctica on a sightseeing excursion on Air New Zealand flight 901. This 8-hour flight would provide passengers an experience of a lifetime: a chance to see the bottom of the world. 257 passengers and crew members took off at 8:20...
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Why Discounts Will Slowly Kill Your Restaurant discounts leadership operations

I like a good deal and I’m sure you do as well.

I have a friend who is like a bloodhound when it came to finding deals! I mean she is obsessed with getting one. I actually don’t think she has paid full retail once. LOL

Deals are everywhere and we think they drive sales and they do...

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Before You Reopen Your Restaurant...Think About Your Staff covid leadership mindset

We all want to get back to “normal,” whatever that means now.

Honestly, normal wasn’t very normal in the first place so, let’s look at this as a plot twist!

This time around is your opportunity to do things better than you did before. COVID-19 isn’t your fault, but...

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What the Heck is a KPI and Why You Should Give a Sh*t kpis leadership operations

As competition gets tougher and profits seem to slip slowly away, you need to analyze your data more than ever.

In fact, the bars and restaurants that fail to capitalize on their data will find themselves in hot water. It’s been happening for a while—you just haven’t...

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The Top 10 Things Learned from Working with 2000+ Restaurants leadership operations
I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™. Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Never fear, the names have been changed to...
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The Best Kept Secret of Restaurant Success leadership mastermind operations restaurant success summit

The secret can be summed up in just four words: Join a Mastermind Group!

What is a Mastermind Group?

Napoleon Hill is often credited with being the originator of Mastermind Groups, but the truth is Mastermind Groups have been around much longer.

Hill had a straightforward definition:

The...

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The One Thing All Restaurant Owners Want behavioral surveys culture leadership

Day in and day out you are dedicated to the grind. You breathe in stress and breathe out hospitality. You get knocked down one day and get back up the next. Welcome to the world of restaurants and bars. It can be a brutal lifestyle if (and it’s a very big if) you allow it to control you.

...

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Forget Rules, Develop a Code! code of conduct core values leadership peak performance

Rules, rules, and more rules. Do this. Don’t do that. Does it seem like you spend most of your day like a babysitter at work telling the team more of what not to do? Welcome to management by numbers.

You’ve probably seen that list of rules in your restaurant, and each one has a number...

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Being Obsessed is the Way! leadership mindset

“You’re obsessed!”

If someone said that to you right now, how would you feel?

Uneasy? Pissed? Shocked? Relatively pleased?

The word obsession gets a bad rap. Granted that obsession can be destructive if taken to extremes like anything. However, when it is focused like a laser...

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5 Delusions Managers Have About Leaders leadership mindset

So, what is your title? Are you a manager or a leader?

Before you jump on the “I’m a leader bandwagon”, we should have a talk. You might be suffering from Leadership Delusion. It’s fairly common in this industry. We have a lot of preconceived notions about what a leader...

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7 Ways to Creatively Staff Your Restaurant hiring leadership

How has this year treated you and your restaurant? How has your quest to find staff been?

If you are like the majority of restaurants, it’s been a big challenge. Here’s the bad news, it’ll probably will not get much better in the coming year.

But don’t get all sad about...

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Time to Get Some! Core Values That Is... core values leadership peak performance

What is going on with you? Seriously. Why haven’t you started taking action on those big goals for this year yet?

  • Still, waiting for a couple of key elements to fall into place?
  • The position of the moon not favorable for this grand venture?
  • Do you need to hire that one person who will...
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