Want to be at the top of your game all of the time? Then you really need to learn to embrace change. Most people are averse to change. They like to keep things the way they are; they like to stay in their comfort zone. Remember this:
Restaurant Coach Tip: If you are operating from a comfort zone, you are in the wrong business.
Great people ask questions like, “What’s next?” and “What am I getting better at?”
Here are three ideas to embrace change in your life and career, and three ways to apply those ideas…
Over my years as a chef, I’ve had the chance to meet a lot of great people, both inside my company and at many other companies around the world. More than any other, one single attribute separates people in the workplace. That’s attitude.
Attitude is critical when it comes to embracing change. Great people are always looking for ways to change; to grow. As I always say, you are either getting better or getting worse: If you’re staying the same you’re getting worse.
That’s why embracing change should be a part of any companies culture.
How To Embrace Change
1. I don’t look back:
I’m not one to dwell on the past. Other than noting lessons learned, I just prefer to put my energy into the present.
I’m not a fan of reunions: if I wanted to know these people I would. But I do like to get together with old friends, do something new, and talk about what’s next.
That’s the exciting thing to talk about: what’s next. Thinking about what’s next is what pushes us forward.
2. Ask yourself, “What’s next?”
It opens you to a new world of possibilities. You begin to think bigger. You begin to ask yourself what’s possible, if only you could challenge yourself.
I believe that people often fall short when they dream and set goals for themselves; they underestimate what they’re capable of. They’re afraid to think big; afraid of challenging themselves to greatness.
When you ask yourself what’s next, embracing change has to be a part of that or it’s a waste of time. What’s the point of making goals if it doesn’t make you get better, or change something for the better?
3. You must be bold.
When it comes to setting your goals. You have to dream big. And then you have to believe in the goal and in your ability to achieve that goal. If you don’t believe and you don’t stretch and you don’t set your aim at aggressively bold goals, you’ve no chance to reach them.
I mentioned attitude earlier, and this is the core of it. You have to have the attitude to allow yourself to overcome the fear of change.
How To Apply These Ideas
4. What about your people?
I gave a speech for local emerging restaurant chain and the CEO asked me, “Donald, how do you motivate an unmotivated employee?” I said “I fire them.” Motivating the unmotivated is not my job, hiring motivated people and leading them is."
When I hire, one of the key things I check is their attitude. Will they fit into our culture of embracing change?
I’m not interested in having someone on my team who wants to maintain the status quo. I’m not even interested in someone who wants to do “well.” We aren’t here to do well, we’re here to do something significant: something meaningful. You need to be passionate about your business and brainwash your team into that same level.
Remember: Culture flows down, not up!
And that comes about by embracing change and by focusing on what’s next.
5. Embracing change can be intimidating.
Whether it’s in your personal or your professional life. As a person or business gets older, they can sometimes become more risk adverse; not willing to make changes.
I like to say that not taking a risk is, itself, a risk. It comes back to attitude. You can be old at 30 or young at 70. The actual calendar years have little bearing on the attitude that defines a person.
Aging well as a person—or as a company—is based on two things, curiosity and a desire to get better; to excel.
6. How can you put this into a business context?
At the end of any meeting I ask myself this question: “How can I take it to the next level?”
This isn’t as simple as it sounds. This take into account the principle of "personal accountability".
What can I do to improve?
What can I do to be better?
What can I do to lead by example?
So realize that you have to answer, “How can I take it to the next level?” It begins to change your perception of the problem; you begin to focus on the bigger purpose. And that purpose is what the Japanese call Kaizen: constant and never ending improvement.
Learning from the past and what we’ve accomplished has its place, but the key to growth and success for your restaurant lies in embracing change, not resting on our accomplishments.
Ask yourself that same question every single day. Ask how can you take it to the next level?
I know you’ll be surprised by how quickly that simple question can bring about positive change.
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