Do you want a better restaurant? Of course you do.

You wouldn't be reading a blog post like this if you didn't. You can have a better restaurant today.

Actually, right now.

It starts with one simple decision. Just three powerful words: raise your standards.

While it sounds simple on the surface,...

How we love clichés — especially when it comes to teamwork.

“There is no I in team.”

“Teamwork makes the dream work.”

“Alone we can do so little, together we can do so much.”

These sayings and so many more are seen on coffee cups and motivational...

Surely you have heard the phrase, "Teamwork makes the dream work." That saying can be seen on coffee cups and motivational poster across the globe. The problem is what happens if the team doesn't work together? 

A Failure to Communicate

It can be said that all business problems are really...

Here you are. Running a restaurant as a manager. How are things going? If you are like 87% of managers out there, you might feel you were a little unprepared for the role you currently are in. Watching other managers, you might have had a sense that it was easy. Maybe you thought you could do a...

When you listen to people talk about their restaurant, there are subtle (and sometimes not so subtle) verbal signals that causes you to have a reaction. A negative reaction. As a consultant, you hear these words spoken and in the back of your mind you hear a voice in your head say, “wait...

It’s the same story. Next week (next month) things are going to be different! You are going to make those changes you have been endlessly talking about. You make a declaration to the world that you are going to really do it and now you mean it. Again.

Here’s the question: why wait?

...

Wow! You made it. You’re a leader in your restaurant. Well, that might be what your business card says or how you see yourself. The truth is often quite the opposite. We tend to think that being a leader is about the title or even tenure. Nothing is further from the reality that many people...

So, a core value walks into a bar. There should be a witty joke here. There isn't. The real joke is the number of restaurants and bars that don't know what their core values are. Not knowing your core values is so wrong that it should actually be criminal. Maybe, your restaurant or bar is in the...

If you are not driving a car or have a chef knife in your hand at this very moment, then do this: look at either your watch or a clock near you. Notice the time. Now, stop time. You can't. See that is the thing about time, it never stops.

The key to understanding time management is that you don't...

If you ask bartender or chef what part of the job they love the most, and 9 out of 10 times it's creating new menu items. That artist side that many say is related to the right side of the brain. The right brain and left brain debate has been around for sometime.

Pop culture plays it up with...

As a restaurant coach and consultant, I get paid to produce results. Nothing is more frustrating for me then to waste valuable resources. Trust me, when you are on a week long survival exercise in Iceland and you only have food for 4 days, you appreciate the resources you have......big time.

I...

Look at any well landscaped garden and you will see careful planning, care, and maintenance. Those are the same elements you need to create a restaurant culture that surpasses the average.

Culture is that secret sauce that separates the good from the outstanding. Restaurants can have the same...